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All articles written by John Howard, Ph.D., except where
noted.
AS THE LABOR POOL SHRINKS: WE KEEP MAKING
JOBS... HOW LONG?
Earlier articles in this publication have
discussed the effects of retiring baby boomers,
shrinking unemployment and other factors contributing to
an effect that most North American employers are
experiencing: It's tough to get enough qualified
applicants to fill the jobs we have open.
Calendar year 2005 saw over two million more jobs
(net) than we had at the end of 2004! November's net job
increase of more than 300,000 was the largest since the
spring of 2004.
Manufacturing, long a sore spot in the job figures,
even added 18,000 net jobs in December of 2005!
The tightening supply of workers to fill these new
positions was reflected in the unemployment rate
dropping to 4.9 percent in December, and in a steady
rise in average wages, to over $16 per hour. Continuing
the trend, January of this year saw a net increase of
193,000 new jobs and unemployment continued to drop, to
a four-year low of 4.7 percent.
Meanwhile, our increasingly service and
profession-dominated economy further penalized those
with less education: Unemployment rose to 7.5 percent
among those with less than a high school diploma by the
end of the year. (Compare that with a rate of only 2.2
percent unemployment for those with a college degree.)
The outlook for 2006, according to most analysts, is for
a slight slowing of job growth compared to 2005. Lower
consumer confidence, less new construction and higher
fuel prices are all expected to play a role in the
slowdown.
If you're a jobseeker, this all bodes well for your
future. If you're an employer, you'd be well-advised to
come up with a strategy for maintaining or growing your
profits in a tighter job market where candidates expect
more money and simply "filling the holes" may be more
challenging.
The U.S. Chamber of Commerce tempered its forecast
with a general warning: Businesses are facing an
"accumulating burden of rising health care, retirement
and energy costs. Restrictive immigration and visa
policies, along with inadequate education and training,
have tightened the supply of qualified workers."
Getting more from the employees you already have, and
holding on to your best, may become the most productive
strategy for the coming year - or years! |
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AS THE LABOR POOL SHRINKS:
MANUFACTURING SUFFERS SHORTAGES
The National Association of Manufacturers says,
"Eighty-three percent of U.S. manufacturing companies
can't find enough skilled workers to remain productive,
with nearly 90 percent reporting a 'moderate or severe
shortage' of machinists, operators, craft workers,
distributors, technicians and other workers."
The continuing long-term decline in
manufacturing jobs in North America combines with
competition from other countries to conjure up images of
a whole continent with very little manufacturing base.
Even Mexico is losing manufacturing jobs to Southeast
Asia and Eastern Europe.
Meanwhile, India, Russia and China
continue to outproduce North America in college
graduates, adding to competitive pressures for business.
So far, better productivity has helped
the U.S. and Canada maintain an advantage, but January's
statistics showed a drop in productivity and
manufacturing efficiency, both an alarming reversal of a
long-term trend.
Analysts and investors will be watching
those numbers with intense interest over the next
several months, searching a cloudy crystal ball for
indications of the health or illness of our
manufacturing sector. Some have already predicted the
untimely demise of manufacturing as the crown jewel of
the North American economy. |
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SO, YOU DON'T SCREEN EXECUTIVES
FOR INTEGRITY?
I'm always intrigued when a client decides to use the
Step One Survey II™ to prescreen lower-level employees
for honesty-integrity issues and then exempts management
or executive candidates from the same screening. The
rationale usually goes something like this: "Executive
candidates are already so thoroughly vetted, the
assessment would be redundant." Or, alternately, they
may reason, "Executive candidates would be offended by
the questions on this assessment."
Assume, for a moment, you hire someone
of questionable integrity. At what level in your
business could they cause the most damage? Is hiring
such a person as an executive or manager really that
unlikely? Will the candidates be offended when they
discover you are taking extra care in selecting the
right people to run your business? As you consider these
questions, consider the answers you might receive from
the stockholders of Enron or Adelphia and consider the
following news stories. - Editor |
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UTAH EMBEZZLEMENTS HIT CREDIT UNIONS AND
BANKS
From the Salt Lake Tribune comes this lead: "The amount
of money that disappeared from Chevron West Credit Union
each month was relatively small - $50 here and a couple
hundred there. But over eight years it added up." The
estimate eventually reached $168,000.
The indictment named the former president of the
credit union. The story goes on to note that, on the
same day, in the same state (with a population of less
than three million), the president of another credit
union was charged with embezzlement of $132K.
Two more Utah stories: 73-year-old Barbara Coward was
sentenced last fall for embezzling $2.6 million from her
credit union employer over a 40 year period!
The Bank of Ephraim was liquidated by the government,
the failure the result of a $5 million embezzlement by a
bank employee.
Are the executives of Utah's financial institutions
more likely to commit crimes than those in other states?
Probably not.
Were these executives prescreened for honesty and
integrity before they were hired?
Probably not. |
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INDIANA DATA TRASHED
Indiana-based Travel Zone Inc. reported charging a
former employee with fraud, after he allegedly used his
(company provided) login to access their iBank accounts
by computer, then deleted the entire records of 17
corporate travel clients. |
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LAY & SKILLING TRIAL
From Forbes: "Jurors in the fraud and conspiracy trial
of former Enron Corporation chiefs Kenneth Lay and
Jeffrey Skilling have spent several hours getting a
glimpse of the duo as they were before their company
crumbled in scandal, with more to come. Prosecutors have
played clips of videos and audio tapes of Enron employee
meetings or quarterly conference calls... |
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MORE NEWS ABOUT QUESTIONABLE INTEGRITY...
From a July 9, 2002, Executive Order of the
President of the United States: "The Attorney General
shall immediately establish within the Department of
Justice a Corporate Fraud Task Force."
From the Environmental Working Group: "A consulting
firm hired by Pacific Gas & Electric Co. to fight the
'Erin Brockovich' lawsuit distorted data from a Chinese
study to plant an article in a scientific journal
reversing the study's original conclusion linking an
industrial chemical to stomach cancer, according to
documents obtained by the Environmental Working Group
(EWG)."
From the Washington Post: "A former America Online
executive pleaded guilty yesterday in Alexandria federal
court to defrauding the Dulles-based Internet company of
$100,000 through a phony contract for an outside
consultant who did no work and then shared the fees with
him..."
Anonymous post on Craigslist San Francisco: "I've met
Kenneth Lay and Jack Welsh. They were remarkably alike.
I can't quite figure out what that means for GE."
From KCTV in St. Louis: "A former insurance executive
was sentenced Tuesday to six years in prison on a fraud
conviction involving a $5.7 million mortgage fraud
scheme..." |
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SIMPLE PRESCREENING PROGRAM REDUCES EARLY
HIRE FAILURE - MIKE PACHOLEK
Six months ago, this feature covered the
story of an award-winning Sheraton property's decision
to rework their hiring process and include the use of
the Step One Survey II™ as an integral part of their
prehire screening. In their first six months of use, the
property cut their 30-day and 60-day new hire failure
rates by about 33 percent, to levels of 14 percent and
18 percent, respectively.Now, they have a full year
of experience in using the assessment program and the
statistics are even more impressive as shown in the
graph below. From their baseline 30-day rate of 22
percent, they have reduced 30-day failures to just 6
percent! The decline in the 60-day rate is as
impressive, from 28 percent to 11 percent!
In the hospitality industry, early hire failure makes
up the biggest part of total annual turnover, and also
the most expensive part. Consider the expense of
recruiting, hiring, training and losing employees before
they ever really become productive!
In this operation, hiring around 90 new employees in
a year, this means a decrease of 25 new hires. A very
conservative estimate of $2,500 per failed new hire
shows the program is saving them $62,000 per year! The
entire year's expense for the program was $7,650, so
they are enjoying a return on investment of over eight
dollars for every dollar invested. Over time, the return
has increased. It is expected to continue increasing
into the second year of this simple and effective
program.
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ASSESSMENTS CONSISTENTLY REDUCE
FAILURES
The table below illustrates the effects of
using the Step One Survey II™ assessment in hiring in
five very different hospitality properties. Results and
ROI* are consistently positive.
* Note, each of these properties
has their own method of calculating cost of hire,
and therefore ROI. Individual properties also set
their own criteria for hiring, producing wide
variations in ROI...but they are all positive!
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"Experience
is what you get when you were expecting something else."
~ Al Rainaldi
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